Ninefold
All Systems Operational
App Deployment Operational
Management Portal Operational
Github Operational
Atlassian Bitbucket Operational
Knowledge Base Operational
ninefold.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Oct 22, 2014

No incidents reported today.

Oct 21, 2014

No incidents reported.

Oct 20, 2014

No incidents reported.

Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.

Oct 17, 2014

No incidents reported.

Oct 16, 2014
Resolved - Investigations have concluded that this issue relates to degradation from an upstream provider. Network performance has now normalised and the issue is resolved.
Oct 16, 11:06 UTC
Investigating - We are currently monitoring a report of internet degradation between our APAC and US Regions. More updates shortly.
Oct 16, 10:18 UTC
Oct 15, 2014

No incidents reported.

Oct 14, 2014
Completed - Thanks for your patience everyone. Maintenance is now finished, portal and all components are available.
Oct 14, 10:21 UTC
Update - Maintenance is progressing well, We should be able to bring the portal and associated services back online soon.
Oct 14, 09:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:00 UTC
Scheduled - As per notice dispatched to affected customers:
This will affect portal and deployment functionality but all running services (apps, servers, etc) will be unaffected.

We are looking at a two (2) hour maintenance window from 2am PDT 14th October (8pm 14th October Australian EST), during which the
following services will be unavailable for one hour:
-Portal
-Ninefold CLI
-Deployment
-DNS Updates

Status of the maintenance will be updated here on status.ninefold.com
Oct 14, 03:53 UTC
Oct 13, 2014
Resolved - App deployment / Redeployment mechanisms are now operational. We appreciate your patience, if you continue to have issues please raise a ticket with our support team.
Oct 13, 05:21 UTC
Update - Investigation is ongoing, our engineering team are still engaged with our vendor to work towards a speedy resolution.
Oct 13, 05:08 UTC
Update - Our engineering team are currently working with a vendor to diagnose and resolve this issue.
Oct 13, 03:58 UTC
Investigating - Our team are currently investigating an issue which is affecting new app deployments and app redeploys. Further details to come shortly.
Oct 13, 03:39 UTC
Oct 12, 2014
Resolved - We have rectified the issue affecting application deployments and redeployments.

Please raise a ticket if you experience any issues.
Oct 12, 09:58 UTC
Update - We are currently working through the final stages of resolving the issue and expect to have service restored soon.

More updates to come.
Oct 12, 08:48 UTC
Update - Our engineering team are liaising with our vendors to work through the issue and restore service to our deployment system.

More updates to come.
Oct 12, 07:48 UTC
Identified - We have identified an issue on our deployment system and are currently working to restore service.

More updates to come.
Oct 12, 07:07 UTC
Investigating - We are investigating an issue which is preventing app deployments and redeployments, server deployments are unaffected.

More updates to come.
Oct 12, 06:35 UTC
Oct 11, 2014

No incidents reported.

Oct 10, 2014

No incidents reported.

Oct 9, 2014
Completed - Maintenance is now complete, verification complete.

Please log a support ticket if you experience any issues.
Oct 9, 09:54 UTC
Verifying - The majority of virtual machines have now booted up, verification in progress.
Oct 9, 09:31 UTC
Update - Patching complete - hosts are now being rebooted.
Oct 9, 09:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 09:01 UTC
Scheduled - As per email sent to primary address of impacted customers.

Customers can expect app/server downtime of no more than one hour during the three hour
maintenance window. (Starting at 2am Thursday 9th October (PDT) / 8pm Thurs 9th
(Australian EDT))

Details and status of this maintenance will be updated here @ status.ninefold.com, there is no need to file a ticket for this downtime unless your service has not restored by the conclusion of the advised window.
Oct 8, 06:39 UTC
Completed - Verification complete, all virtual machines have started.

Please raise a support ticket if you experience any issues.
Oct 9, 07:04 UTC
Verifying - The issue affecting the single host has been identified and resolved, all virtual machines on the host are now in progress of booting up.
Oct 9, 06:10 UTC
Update - Most customers are now back up and running, currently 1 Host is not yet online and we have engaged our Vendor to assist.
Oct 9, 05:54 UTC
Update - Most services are now back online, Remaining affected services will be back online soon.
Oct 9, 05:01 UTC
Update - All hosts have now been patched, they have been rebooted and services are now starting to come back online. Further updates to comes shortly.
Oct 9, 04:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 04:00 UTC
Scheduled - Customers can expect app/server downtime of no more than one hour during the three hour
maintenance window. (Starting at 9pm Wednesday 8th October (PDT) / 3pm Thurs 9th
(Australian EDT))

Details and status of this maintenance will be updated here @ status.ninefold.com, there is no need to file a ticket for this downtime unless your service has not restored by the conclusion of the advised window.
Oct 8, 06:53 UTC
Oct 8, 2014
Completed - Verification successful; maintenance is now complete.

Please log a support ticket if you experience any issues.
Oct 8, 10:05 UTC
Verifying - Rebooting is complete, verification in progress.
Oct 8, 09:54 UTC
Update - Patching is complete, hosts are in progress of being rebooted.
Oct 8, 09:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 UTC
Scheduled - As per email sent to primary address of impacted customers.

Customers can expect app/server downtime of no more than one hour during the three hour
maintenance window. (Starting at 2am Wednesday 8th October (PDT) / 8pm Wed 8th
(Australian EST))

Details and status of this maintenance will be updated here @ status.ninefold.com, there is no need to file a ticket for this downtime unless your service has not restored by the conclusion of the advised window.
Oct 8, 03:37 UTC