Ninefold
All Systems Operational
App Deployment Operational
Management Portal Operational
Github Operational
Atlassian Bitbucket Operational
Knowledge Base Operational
ninefold.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Oct 24, 2014
Resolved - Our verification testing has been successful, Services are now functioning as intended, our team will continue to monitor the situation closely.
Oct 24, 05:08 UTC
Monitoring - Our team have now deployed a fix for this issue and we are performing final verification testing now.
Oct 24, 04:59 UTC
Update - Our Engineering & Development team have advised services should be restored by 4PM Sydney / 10PM Pacific / 5AM UTC.

Running apps are still available and unaffected during this time.
Oct 24, 03:20 UTC
Update - Maintenance is still progressing.
Based on the current status we will run past our initial projected window but will continue to provide hourly updates.
Running apps are still available and unaffected during this time.
Oct 24, 01:28 UTC
Update - Our infrastructure & Development team are making good progress, current maintenance window remains unchanged. Running apps are still available and unaffected during this time.
Oct 24, 00:24 UTC
Update - Emergency Maintenance has now commenced, Running apps are available and unaffected during this time.
Oct 23, 22:46 UTC
Update - Our engineering and development team have been working closely with our vendors to build and implement a fix for this issue, as a result we are now engaging in Emergency Maintenance for an approximate 3 hour window starting now.

During this time all app operations via the portal will be unavailable. Updates on this maintenance will continue to be provided via status.ninefold.com
Oct 23, 22:25 UTC
Identified - App redeployments are now successful. We are in process of testing app deployments.
Oct 23, 21:55 UTC
Update - Investigation is ongoing. Our top priority is to deliver the best experience to our customers and we thank you for your patience.
Oct 23, 20:47 UTC
Update - App deployment is still not operational. App redeployments may not succeed. Please redeploy if you experience a '504' gateway error. We're working on a solution as soon as possible.
Oct 23, 19:26 UTC
Investigating - We've escalated the issue to our service vendor. We will continue to provide updates as we learn more.
Oct 23, 18:15 UTC
Monitoring - We've identified a possible solution and are now testing.
Oct 23, 17:39 UTC
Update - Investigation is ongoing. Thank you for your patience.
Oct 23, 17:05 UTC
Identified - Our team is currently investigating an issue which is affecting new app deployments and app redeploys. Further details to come shortly.
Oct 23, 16:31 UTC
Oct 22, 2014

No incidents reported.

Oct 21, 2014

No incidents reported.

Oct 20, 2014

No incidents reported.

Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.

Oct 17, 2014

No incidents reported.

Oct 16, 2014
Resolved - Investigations have concluded that this issue relates to degradation from an upstream provider. Network performance has now normalised and the issue is resolved.
Oct 16, 11:06 UTC
Investigating - We are currently monitoring a report of internet degradation between our APAC and US Regions. More updates shortly.
Oct 16, 10:18 UTC
Oct 15, 2014

No incidents reported.

Oct 14, 2014
Completed - Thanks for your patience everyone. Maintenance is now finished, portal and all components are available.
Oct 14, 10:21 UTC
Update - Maintenance is progressing well, We should be able to bring the portal and associated services back online soon.
Oct 14, 09:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:00 UTC
Scheduled - As per notice dispatched to affected customers:
This will affect portal and deployment functionality but all running services (apps, servers, etc) will be unaffected.

We are looking at a two (2) hour maintenance window from 2am PDT 14th October (8pm 14th October Australian EST), during which the
following services will be unavailable for one hour:
-Portal
-Ninefold CLI
-Deployment
-DNS Updates

Status of the maintenance will be updated here on status.ninefold.com
Oct 14, 03:53 UTC
Oct 13, 2014
Resolved - App deployment / Redeployment mechanisms are now operational. We appreciate your patience, if you continue to have issues please raise a ticket with our support team.
Oct 13, 05:21 UTC
Update - Investigation is ongoing, our engineering team are still engaged with our vendor to work towards a speedy resolution.
Oct 13, 05:08 UTC
Update - Our engineering team are currently working with a vendor to diagnose and resolve this issue.
Oct 13, 03:58 UTC
Investigating - Our team are currently investigating an issue which is affecting new app deployments and app redeploys. Further details to come shortly.
Oct 13, 03:39 UTC
Oct 12, 2014
Resolved - We have rectified the issue affecting application deployments and redeployments.

Please raise a ticket if you experience any issues.
Oct 12, 09:58 UTC
Update - We are currently working through the final stages of resolving the issue and expect to have service restored soon.

More updates to come.
Oct 12, 08:48 UTC
Update - Our engineering team are liaising with our vendors to work through the issue and restore service to our deployment system.

More updates to come.
Oct 12, 07:48 UTC
Identified - We have identified an issue on our deployment system and are currently working to restore service.

More updates to come.
Oct 12, 07:07 UTC
Investigating - We are investigating an issue which is preventing app deployments and redeployments, server deployments are unaffected.

More updates to come.
Oct 12, 06:35 UTC
Oct 11, 2014

No incidents reported.

Oct 10, 2014

No incidents reported.